FAQ

 Q: How is white tea different than green tea?

A: Both tea varieties come from the same species of plant, Camelia Sinensis. The difference comes down to how they are processed. Green Tea is withered and then "fired", such as pan frying or steaming to stop the oxidation process. White tea is never fired, and is instead withered and then dried. 

 

 

Q: How are items shipped?

A: We ship all items through USPS Priority Mail, free of charge. USPS Priority Mail Express is available for a calculated rate. For those requiring a different carrier, just contact us to arrange for a carrier of your choice. Additional shipping costs apply.

 

Q: What are the shipping times?

 A: Please allow 1-3 business days to process your order and an additional 1-3 business days for free shipping. If you need faster shipping, you can ship with USPS Priority Mail Express. 

 

Q: How do I make loose leaf white tea?

 A: For our white teas, we recommend brewing them in a Gaiwan (traditional Chinese Steeping Cup). Place 2-3 grams of tea in the Gaiwan, and steep for 2-3 minutes at around 180-190 degrees, repeat 2-3 times for a total of 4 infusions. These are just guidelines to get you started. Feel free to play around with quantity of leaves, steeping time and temperature to find the perfect balance for your own taste buds.

 

Q: How do I make cold brew white tea?

A: We prefer to use a pitcher with a strainer in it. Add around 5-10 grams of tea per quart of water. These are just recommendations, so play around with the tea to water ratio that creates the perfect cold brew for you. Put in the the refrigerator, let it steep overnight and enjoy. 

 

Q: I own a coffee shop. Does South Coast Tea offer wholesale tea to small businesses?

A: Yes we do. Please visit our "contact us" page to get in contact with a wholesale representative. 

 

Q: Do you accept returns?

A: Unfortunately no. BUT, we are happy to give you a full refund if you don't enjoy your tea. 

 

 Q: Is it true white tea is low in caffeine?

 

A: Lower than coffee, but probably not lower than other teas. Several studies have looked at the caffeine content of tea and have found it to be similar across varieties, with the younger leaves containing more than older leaves. Something like Silver Needle probably has more caffeine than your typical green tea. But, it is hard to say how much caffeine is in a cup of tea, because caffeine content is dependent on water temperature, brew time, quantity of white tea leaves, location of the farm, age of the leaves when plucked etc.